SkyCrown » Terms and Conditions

Terms and Conditions at SkyCrown Casino

Version: 2.5
Effective from: 01.10.2021
Last updated: 09.08.2024

1. General

Before using our website, please read these Terms and Conditions carefully. By registering a Player Account on the website, you confirm your agreement and consent to these Terms and Conditions.

The website Skycrown (“Casino”, “Website”, “Company”, “We”, “Us”, “Our”) is owned and operated by Hollycorn N.V., a company registered under the laws of Curaçao (registration number 144359), with its address at Scharlooweg 39, Willemstad, Curaçao. Hollycorn N.V. is licensed and regulated by the Curaçao Gaming Control Board (license no. OGL/2023/176/0095).

It is the player’s responsibility to understand the gambling laws and regulations of their jurisdiction before using the Website.

2. Changes to Terms and Conditions

The Casino reserves the right to modify these Terms and Conditions as needed. We will strive to notify players of significant changes via email, but we recommend checking this page regularly for updates.

3. Who Can Play

The Casino accepts players only from countries where online gambling is legally permitted. It is the player’s sole responsibility to ensure compliance with local gambling laws before placing bets.

Eligibility Requirements:

• Players must be at least 18 years old or meet the legal gambling age in their jurisdiction.
• Proof of age may be requested. Failure to provide such proof may result in account suspension.

Players from the following countries are restricted from depositing and playing real money games: Afghanistan, Sweden, France, Israel, United States of America, and many others as listed in our Restricted Countries policy. Bonuses are not available to players from these regions.

4. Availability of Games

Certain games may be unavailable in specific jurisdictions due to provider restrictions. Using VPNs to bypass these restrictions is prohibited and may lead to account suspension or confiscation of winnings.

Restricted Providers:

• NetEnt Games: Not available in countries such as Belgium, France, United States, and others.
• Specific Game Restrictions: Some branded games, like “Vikings” and “Narcos,” have additional territorial restrictions.

5. Accepted Currencies

Players can use various currencies, including EUR, USD, AUD, BTC, and others listed on the Website.

6. Fees and Taxes

Players are responsible for paying all applicable taxes and fees on their winnings in accordance with their local laws.

7. Game Rules

By accepting these Terms, players confirm their understanding of the game rules and theoretical payout percentages.

8. Disclaimer of Liabilities

The Casino is not liable for:

• Financial losses resulting from gambling activities.
• Technical issues such as hardware/software failures or unstable internet connections.
• Errors in wagers or payments due to system malfunctions.

9. Use of Player Account

• Only one account per player is permitted.
• Accounts must not be shared with third parties.
• Duplicate accounts will be terminated, and associated winnings forfeited.

10. Anti-Fraud Policy

The Casino employs strict anti-fraud measures. Fraudulent activities, including chargebacks, collusion, or misuse of promotions, will result in account termination and forfeiture of winnings.

11. Depositing

• Deposits must be made using payment methods registered in the player’s name.
• Minimum deposit amount: €20 or equivalent.
• Cryptocurrencies have unique deposit conditions; limits cannot be applied.

12. Withdrawal Policy

• Minimum withdrawal amount: €20 or equivalent.
• Withdrawals exceeding payment system limits will be processed in installments.
• Players must complete identity verification (KYC) for withdrawals.

13. Refund Policy

Refunds are only considered within 24 hours of the transaction or within 30 days if unauthorized account access is alleged. Refunds are subject to deduction of bonuses and winnings.

14. Dormant Accounts

Accounts inactive for 12 months are deemed dormant and may incur a monthly administrative fee of €30 or equivalent.

15. Expiry Period

Claims related to these Terms must be filed within one year from the date of the incident.

16. Complaints

Complaints can be submitted via the support team. The Casino’s decision will be final and binding.

17. Non-Transferability

Player accounts, winnings, or claims cannot be transferred or assigned to third parties.

18. Arbitration

All disputes will be resolved exclusively through arbitration in Cyprus under Cyprus Civil Procedure Rules.